We're glad you asked! SweepBank was created with a customer first vision, and to be completely customer driven based on your needs. We think it's time to change the old ways of banking forever, and build an open platform for the best financial services.
We believe you should have a fast, pleasant, and positive experience without the traditional paperwork, delays, or even missed opportunities.
We also believe in providing a personalized and fully digital experience, with a real human available to talk when you need it.
At SweepBank, we look forward to taking a different approach and to provide you (our loyal customers) with products and services that work for you, and keep you coming back for more.
Is SweepBank trustworthy?
Yes. While the SweepBank brand is completely fresh and we're just starting our journey, we are part of an international financial group that has served more than 2 million customers in 23 countries since 2005. Our team of banking professionals and customer service experts are dedicated to making your everyday banking easier and more fun.
We give special attention to making our app and banking services not only easy to use but also safe and secure. In addition, as our customer, your funds and savings up to €100,000 are safeguarded by bank deposit protection.
Is SweepBank free?
Yes. Getting our app and creating your account is completely free, as are our everyday banking services, such as paying with your phone or card, making transfers, saving money and so on.
But if SweepBank is free, how do we pay the salaries of the people designing and building great services for you? In addition to everyday banking services, we provide optional lending and credit services that add flexibility to your life and help us maintain our business through the interest you pay. We believe in long-term, mutually beneficial customer relationships and providing you with the right financial services easily and quickly when you need them.
Why should I choose SweepBank?
We are a fresh new mobile banking option specifically built to match your needs. We combine our long history in digital banking with our customers’ feedback and insights to create the products and services you need and want. You, our customer, are at the center of everything we do.
And yes, money matters, too. That’s why our app comes with saving features that build your wealth and optional credit to make your life more flexible. Signing up and using basic banking features is free and there are no hidden charges. Last but not least, we give you interest on every Euro you save.
Is my money safe with SweepBank?
Yes. SweepBank is a part of an international financial group that has served more than 2 million customers in 23 countries since 2005. Our banking license is registered in Malta. As our customer, your funds and savings up to €100,000 are safeguarded by bank deposit protection.
Safety and security are also our top priorities when developing our app and services. Safety involves many things, from getting to know you as a customer when you create your account, to making sure only you can log in to your app once you have it.
Which bank is behind SweepBank?
We are powered by Ferratum Bank p.l.c. Our mission has been "anywhere, anytime, anyone" - now we are adding "anything" with SweepBank.
How do I contact SweepBank?
If you need to speak to a human for help with anything SweepBank, feel free to email us here.